Devoted to how insight is developed, shared and acted on
The latest tools & resources to bring customer insight to life.
In the sections below you'll find a selection of articles and resources, all with the purpose of helping you, the insight professional, in the work that you do.
If you're new to CI Solutions, why not have a read of our award winning conference papers to get started:
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Recommended Reading
Practical Insight Skills 1 Day Course - 24th February 2012
This is a one day course for Insight team members, to get them up to speed on the latest best practice vision, with practical tools to help them implement it.
The Insight Clinic
Step in to our clinic, where we answer your insight related questions...
Made to Stick
Are your insights 'made to stick'? Find out what the six key ingredients are according to The Heath Brothers
The Consumer's Voice - Can Your Company Hear it?
A pivotal paper from Boston Consulting Group that calls for engagement with the business at the highest level to achieve insight success - a must read
Customer Insight Management and Communication
A comprehensive, practical guide containing everything you need to know in order to develop a "best in class" Insight function.
Reference versus Deference
** An excellent article about changes in who we trust when making decisions
Resources
Latest Tools
Stakeholder Relationship Mapping
Map your stakeholders – are you influencing the right people?Most Recent Workshop
Workshop 16th November 2011
A day focused on knowledge sharing and team effectiveness, sharing initial findings from the project work as well as sessions encouraging knowledge sharing amongst Forum members on various topicsLatest Project Report
Innovation and Foresight
How your insight team can play an active and successful role in your organisation's innovation processLatest Training
Practical Insight Skills 1 Day Course - 24th February 2012
This is a one day course for Insight team members, to get them up to speed on the latest best practice vision, with practical tools to help them implement it.Latest Thinking
The Ninety Minute Sprint
A lot of tips on productivity are great in theory but are rarely acted on. Here's one we know makes a difference...
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