Consultancy

We consult with client-side insight teams, and with agency teams, to help build insight capabilities.

Typical topics include:

• Development of insight strategy
• Change management to help your teams to adapt to new requirements and ways of working
• Development of insight valuation processes
• Development of insight management plans based upon IBEX benchmarking

Capability and experience

Steve Wills and Sally Webb are leaders in the field of Insight Management. They have over 15 years experience of consulting assignments.

They work with a network of experts to deliver complete solutions or ad hoc projects as required.

Customer Insight Solutions has unique understanding of both client and agency environments. It has helped us to develop a completely different view of the services we offer, and to bring about step-change in the relationships with our clients.
  - MD, global research agency